Privacy Policy
Last Updated: June 20, 2026. Learn how Seren Education Consultants securely handles and protects your personal and immigration documentation.
Immigration Document Security Notice
As a leading educational and immigration advisory, we collect highly sensitive documents (passports, financial statements, transcripts). We adhere to strict data-protection laws, ensuring your personal identity and financial details are kept confidential and secure at all times.
1. Personal Data and Documents We Collect
In order to process university admissions, study permits, and legal permanent residency files, we require specific personal information and documentation, including:
- Identification papers (Passport copies, National IDs, Birth Certificates).
- Academic credentials (Transcripts, Degrees, SOPs, and Letters of Recommendation).
- Language proficiency reports (IELTS, PTE, TOEFL certificate scores).
- Financial viability evidence (GIC certificates, bank statements, sponsor details, tax filings).
- Employment history records (Work experience letters, salary slips, resume files).
2. How We Use Your Immigration Data
Your data is exclusively processed to evaluate immigration points (CRS scores), verify entry requirements, and apply for overseas opportunities. Specifically, we use it to:
Evaluate your eligibility for various student visas and Permanent Residency (PR) pathways; assist you with drafting Statement of Purpose (SOP) files; arrange block accounts and fee transfers; prepare applications for official submission to international colleges, universities, and government visa portals. We will never sell or rent your personal documents to advertising boards or third-party marketing companies.
3. Secure Document Handling & Storage
Seren Education Consultants implements high-security protocols (including secure cloud servers, end-to-end encrypted messaging, and restricted local file access) to ensure that scanned credentials and files are safe from unauthorized access, loss, or leakage. Local paper copies are processed in locked storage and shredded after official lodgment.
4. Disclosure to Universities and Authorities
For visa processing and university enrollment, your data is shared with authorized third parties, specifically:
International educational institutions for admission checks; banking institutions for financial asset lodgments; and government immigration departments (such as IRCC Canada, UKVI, Australian Department of Home Affairs, and European Embassies) during the official visa application lodgment. This data sharing is executed only with your explicit consent.
5. Your Legal Rights & Data Access
You maintain the right to view, modify, or request the deletion of any personal documents from our consultation databases at any time. To request a record update or profile deletion, contact our privacy desk directly at info@sereneducation.com.